All systems are operational

Past Incidents

13th May 2021

No incidents reported

12th May 2021

No incidents reported

11th May 2021

No incidents reported

10th May 2021

No incidents reported

9th May 2021

No incidents reported

8th May 2021

No incidents reported

7th May 2021

api.resgrid.com Notifications

We have fixed a long standing issue with the Notifications system that was preventing some notification types for some departments to not be sent as a result of our migration to our new infrastructure. We apologize for the delay in resolving the issue.

6th May 2021

No incidents reported

5th May 2021

No incidents reported

4th May 2021

No incidents reported

3rd May 2021

No incidents reported

2nd May 2021

No incidents reported

1st May 2021

No incidents reported

30th April 2021

No incidents reported

29th April 2021

No incidents reported

28th April 2021

No incidents reported

27th April 2021

No incidents reported

26th April 2021

No incidents reported

25th April 2021

No incidents reported

24th April 2021

No incidents reported

23rd April 2021

Unit App Unit App Push Notifications

We have fixed an issue that was causing some departments iOS Push Notifications to Unit App installations to not be delivered. You will need to save the settings on the Unit App again and deselect and reselect the desired unit to ensure it's sync up properly if you have an issue with Push Notifications to a Unit App.

22nd April 2021

resgrid.com Help Desk Online

For the last few months, our help desk system was configured in such a way that some tickets were being routed incorrectly or auto closed. We have resolved that specific issue and are looking into more configurations in the system to prevent further occurances. We have reached out to anyone with an active ticket under 30 days old and have auto-closed any other open ticket to prevent more issues. If you are still having trouble please reach out to our team email address for support.

resgrid.com AUTOMATIC: I HAVE BEEN FIXED

Resolved - 22/04/2021 07:23:12 UTC


resgrid-website check failed (server time: 22/04/2021 07:21:13 UTC)

Get https://resgrid.com/Account/LogOn: net/http: request canceled (Client.Timeout exceeded while awaiting headers)

21st April 2021

No incidents reported

20th April 2021

No incidents reported

19th April 2021

No incidents reported

18th April 2021

No incidents reported

17th April 2021

No incidents reported

16th April 2021

No incidents reported

15th April 2021

No incidents reported

14th April 2021

No incidents reported