Some systems are experiencing issues

Past Incidents

5th July 2019

No incidents reported

4th July 2019

No incidents reported

3rd July 2019

Dispatch Outbound SMS Fixed

Due to issues with the bit.ly url shortner and sending SMS we've migrated over to a in-house custom url shortner res.gg and moved primary SMS dispatches over to +1 (775) 309-0260. All non-custom department SMS messages will be coming from that number for the immediate feature.

Dispatch SMS Not Delivering

We've determined that SMS messages are not being delivered to due to spam prevention measures on the actual carriers. This seems due to the url we've started including in our SMS messages. We are working to resolve this issue right now.

2nd July 2019

Responder App Responder App iOS Keyboard Fixed

Deployed version 7.184 of the Resgrid Responder app to the Apple App Store which fixes a number of keyboard overlap issues, mainly in the Custom Note and New Message pages. Also fixed issues with navigation of call editing and the map not rendering for call details.

1st July 2019

No incidents reported

30th June 2019

No incidents reported

29th June 2019

No incidents reported

28th June 2019

No incidents reported

27th June 2019

No incidents reported

26th June 2019

No incidents reported

25th June 2019

No incidents reported

24th June 2019

No incidents reported

23rd June 2019

No incidents reported

22nd June 2019

No incidents reported

21st June 2019

No incidents reported

20th June 2019

No incidents reported

19th June 2019

No incidents reported

18th June 2019

No incidents reported

17th June 2019

No incidents reported

16th June 2019

No incidents reported

15th June 2019

No incidents reported

14th June 2019

No incidents reported

13th June 2019

No incidents reported

12th June 2019

No incidents reported

11th June 2019

No incidents reported

10th June 2019

No incidents reported

9th June 2019

No incidents reported

8th June 2019

No incidents reported

7th June 2019

No incidents reported

6th June 2019

No incidents reported