Some systems are experiencing issues

Past Incidents

4th July 2020

No incidents reported

3rd July 2020

api.resgrid.com AUTOMATIC: I HAVE BEEN FIXED

Resolved - 03/07/2020 07:08:12 UTC


resgrid-api check failed (server time: 03/07/2020 07:07:13 UTC)

Get https://api.resgrid.com/Help/Authentication: net/http: request canceled (Client.Timeout exceeded while awaiting headers)

2nd July 2020

api.resgrid.com AUTOMATIC: I HAVE BEEN FIXED

Resolved - 03/07/2020 06:22:12 UTC


resgrid-api check failed (server time: 03/07/2020 06:15:13 UTC)

Get https://api.resgrid.com/Help/Authentication: net/http: request canceled (Client.Timeout exceeded while awaiting headers)

1st July 2020

No incidents reported

30th June 2020

No incidents reported

29th June 2020

No incidents reported

28th June 2020

No incidents reported

27th June 2020

No incidents reported

26th June 2020

No incidents reported

25th June 2020

No incidents reported

24th June 2020

No incidents reported

23rd June 2020

No incidents reported

22nd June 2020

No incidents reported

21st June 2020

No incidents reported

20th June 2020

No incidents reported

19th June 2020

No incidents reported

18th June 2020

No incidents reported

17th June 2020

No incidents reported

16th June 2020

No incidents reported

15th June 2020

No incidents reported

14th June 2020

No incidents reported

13th June 2020

Messaging Fixed Outbound Emails Delayed

We updated our security posture in CloudFlare and added a reCaptcha button to the Create New Department form to mitigate the issue with spammers\bots creating fake departments and causing thousands of department creation emails to be generated and sent out. Emails should be flowing as normal, if your accessing the website you may get some additional security challenges from CloudFlare in the meantime, this will be eased once we've determined that they have moved on.

Messaging Outbound Emails Delayed

Due to a spam\bot attack on our Create Department form, our outbound emails have been delayed because of volume and bounce rate. We are working on implementing a solution and should have email restored shortly.

12th June 2020

No incidents reported

11th June 2020

No incidents reported

10th June 2020

No incidents reported

9th June 2020

No incidents reported

8th June 2020

No incidents reported

7th June 2020

No incidents reported

6th June 2020

No incidents reported

5th June 2020

No incidents reported